Staff with very bad behavior, especially the guy at the bar: instead of informing people, as soon as he doesn’t like something he speaks very aggressively against you and finally put expels you! The dry sauna was lukewarm and there was no more water available. So I went to fill the basin at the nearest tap, as it is done in all the saunas of the world. The guy from the bar has arrived in the minute talking immediately aggressively, to say that we should not do that, we must ask him and that there are cameras everywhere! (as if we had something to hide). I told him that it was not necessary to be aggressive and asked him how I could know it since nothing is posted in this way. He became even more aggressive and said that it was up to him to do it, then left with the basin without returning to put water. When asking him 10 minutes later at the bar if he could bring back the basin with water, he became aggressive again and within 2 minutes he ordered us to leave! In talking with other customers on site, we learned that this behavior was not uncommon. When on leaving we reported the incident to the boss at the checkout, he totally covered his employee ... and also said that it was his husband ... Everything was said. So we understood why this continues. This team is unable to challenge itself: to be convinced, just read their reactions to all the negative opinions below, in which the customer is always responsible. They never admitted the slightest mistake. Never have we had such a bad experience in a gay institution. When it comes to the facilities, the sauna is clean, but the performance is average: the dry sauna is not very warm (hence our demand for water to raise the temperature) and the bubbles of the jacuzzi are without pressure. We did not have time to test the hammam! This sauna is perfect for those who like to be treated badly.